Refund Policy

Thank you for shopping at inscrum.com !

We value your satisfaction and strive to provide you with the best online shopping experience possible. If, for any reason, you are not completely satisfied with your purchase, we are here to help.

Returns

We accept returns within 2 days from the date of purchase. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. Additionally, proof of purchase may be required for verification.

Refunds

Once we receive and inspect the returned item, we will notify you regarding the status of your refund. If approved, the refund will be processed to your original method of payment. Please note that delivery charges from the initial purchase are non-refundable.

Exchanges

If you need to exchange an item for a different size, color, or style, please contact our customer support team within 2 days of receiving your order. We will provide you with further instructions on how to proceed with the exchange, ensuring a smooth and hassle-free process.

Return Process

• Contact our customer support team at +94 77 027 0684 or in.scrumwear@gmail. com with the reason for return.
• Our team will schedule a return pickup from the original delivery location.
• Hand over the item(s) to our delivery personnel in the same packaging.
• Once we receive and inspect the returned item(s), we will process your refund or exchange.

Processing Time

Refunds and exchanges will be processed within 4 business days after we receive your returned item.

Contact Us

If you have any questions or concerns regarding our refund policy, please contact our customer support team at +94 77 027 0684 or in.scrumwear@gmail. com .